31-year-old Mercy EMS Co-worker Recovers From Stroke That Occurred While On-duty | Mercy (2024)

Story by Ellis Kmetzsch

Dillion Kirkland is a 31-year-old Mercy emergency medical technician who works with life-threatening injuries and illnesses every day. Last October, he found himself on the receiving end of care when he was taken to the emergency department by his own co-workers after he experienced a stroke. Kirkland’s story reinforces the importance of stroke awareness and treatment through in-person and virtual care.

Kirkland was in the driver’s seat of an ambulance after a routine patient transfer when he started feeling strange. He asked his partner, Brian Ridgway, to take the wheel. But after arriving back in Ada, Oklahoma, his symptoms continued to worsen. Kirkland’s paramedic partner recognized something was seriously wrong and loaded him up in his own ambulance and took him straight to the ER.

31-year-old Mercy EMS Co-worker Recovers From Stroke That Occurred While On-duty | Mercy (1)

Dillion Kirkland - Mercy EMT

“Brian told me, ‘I think you’re having a stroke,’ but I thought, ‘I’m 31, I can’t be having a stroke,’” said Kirkland. “Even with all my training and experience, I couldn’t process what was happening. It progressed to where I couldn’t speak, I couldn’t formulate a sentence, everything was garbled and delayed. What I wanted to say in my brain just wouldn't come out of my mouth.”

According to the Centers for Disease Control and Prevention, someone experiences a stroke every 40 seconds in the United States, and stroke remains one of the leading causes of death and long-term disability. While stroke risk increases with age, a stroke can occur at any age.

After Kirkland arrived in the Mercy Hospital Ada emergency department, he was evaluated and connected with a Mercy Virtual neurologist. Sensing the urgency of the situation, the virtual neurologist rushed the local team to administer a beta-blocker to lower blood pressure and a clot-dissolving stroke medication called Tenecteplase (TNK).

“Our team quickly evaluated Dillion and gave him the medication he needed,” said Dr. Advait Mahulikar, a member of Kirkland’s virtual neurology team. “The quick actions and assessment of our team combined with clot-busting medication helped prevent the worsening of symptoms that could have potentially become disabling, especially at such a young age.”

Mercy Virtual has a team of neurologists who provide care 24/7 to 31 Mercy facilities across four states. Depending on a hospital’s needs, Mercy Virtual supplements in-person neurology care or provides full neurology coverage for many rural hospitals unable to staff full-time physicians. This allows the local team to work collaboratively at a patient’s bedside without spending extra time transporting them to larger trauma centers.

“Virtual care has literally changed the lives of thousands of patients by providing access to a neurologist when it matters most during a time-sensitive diagnosis like stroke,” said Dr. Meghan Rodden, physician lead of Mercy Virtual stroke care. “Time is brain, and a typical patient can lose 1.9 million neurons each minute a stroke is untreated. That is why it’s essential that our virtual neurologists do a combination of bedside and virtual work so some of our smaller facilities can get access to the specialized care they need faster.”

With the help of his in-person and virtual care team, Kirkland’s story has a happy ending.

“After the TNK medication was administered, my symptoms were resolved within 30 minutes, and I’ve fully recovered with no deficits to this day,” he said. “TNK was actually a relatively new standard of stroke care. It was something we had recently discussed as an EMS team, but I had yet to see it in action, so it was scary to try it myself firsthand. I’m a firm believer in TNK now.”

While Kirkland didn’t have the typical stroke symptoms of one-sided weakness, he had overall coordination loss, garbled speech and an extremely elevated blood pressure. Mercy recommends the acronym B.E.F.A.S.T. if someone is believed to be having a stroke.

  • B – Balance: Does the person complain of sudden dizziness or difficulty walking?
  • E – Eyes: Does the person complain of blurred vision, seeing dark or bright spots?
  • F – Face: Ask the person to smile. Is the smile even or lop-sided?
  • A – Arms: Ask the person to raise both arms. Does one arm drift downward?
  • S – Speech: Ask the person to repeat a simple phrase. Is the speech slurred or strange?
  • T – Time: If you see any of these signs, call 9-1-1 right away and note the time

Kirkland Shares His Stroke Story

“I couldn’t speak, I couldn’t formulate a sentence, everything was garbled and delayed. What I wanted to say in my brain just wouldn't come out of my mouth.”

Observers should record the time when any symptoms first appear to help health professionals plan the best treatment and minimize long-term stroke damage.

Kirkland is back at work saving lives, but he hopes sharing his story will help spread awareness.

“Knowing the signs is important for everyone and can make a big difference in recovery or even between life and death,” Kirkland said. “When in doubt, call 9-1-1 and seek medical attention.”

Know the Signs of StrokeIf a loved one had a stroke, would you know what to do? Be prepared to act with Mercy's free guide.
31-year-old Mercy EMS Co-worker Recovers From Stroke That Occurred While On-duty | Mercy (2024)

FAQs

31-year-old Mercy EMS Co-worker Recovers From Stroke That Occurred While On-duty | Mercy? ›

Dillion Kirkland is a 31-year-old Mercy emergency medical technician who works with life-threatening injuries and illnesses every day. Last October, he found himself on the receiving end of care when he was taken to the emergency department by his own co-workers after he experienced a stroke.

What do Emts do when someone has a stroke? ›

Treatment and Interventions
  • Determine “last known well” time.
  • Administer oxygen as appropriate with a target of achieving 94-98% saturation.
  • If seizure activity present, treat per Seizures guideline.
  • Check blood glucose level. ...
  • Acquire 12-lead EKG, if possible.
  • Hospital notification per local stroke plan.
Mar 31, 2021

When should EMS notify the receiving hospital of an incoming stroke patient? ›

Pre-notification contact with the receiving emergency department should be initiated as soon as possible; where possible, the paramedics and receiving emergency department physician or stroke team member should communicate while enroute.

What is an EMS priority action during stroke management? ›

Successful care of acute stroke patients relies on a four-step process: (i) prompt recognition and reaction to warning signs; (ii) immediate use of emergency services; (iii) priority transport with notification of the receiving hospital and (iv) rapid and accurate diagnosis and intervention at the hospital (14, 15).

How do you respond to a stroke patient? ›

Do's and don'ts if you see someone having a stroke
  1. Don't: drive to the hospital. ...
  2. Don't: give the person aspirin. ...
  3. Don't: give the person anything to eat or drink. ...
  4. Do: write down the time. ...
  5. Do: help the person lie down. ...
  6. Do: Loosen any restrictive clothing. ...
  7. Do: check for breathing if the person is unconscious.

What action must an EMS dispatcher take when a caller describes symptoms of stroke? ›

Table 1
When a question of stroke is raised, dispatchers are instructed to ask the caller the following key questions in the following sequence:
1)Is s/he completely awake (alert)?
2)Is s/he breathing normally?
3)Is s/he able to talk normally?
4)Tell me why you think it's a STROKE?
5 more rows
Apr 23, 2009

When responding to an emergency with a suspected stroke patient, what is most important for EMS providers to evaluate prior to hospital arrival? ›

Patients with suspected acute stroke should undergo an assessment of heart rate and rhythm, blood pressure, temperature, oxygen saturation, point-of-care glucose, and presence of seizure activity [Strong recommendation; High quality of evidence].

What to do when someone is having a stroke while waiting for ambulance? ›

What to do while you wait for an ambulance
  1. If the person is conscious, lay them down on their side with their head slightly raised and supported.
  2. Do not give them anything to eat or drink.
  3. Loosen any restrictive clothing that could cause breathing difficulties.

How do they treat a stroke in the emergency department? ›

Treatment options in the ED

“Stroke patients treated with IV tPA may have better long-term functional outcomes.” The medicine is given intravenously over an hour if the patient arrives at the ED within three to four-and-a-half hours and their symptoms are disabling or affecting your dominant side.

What are the emergency interventions for stroke patients? ›

Emergency measures

These treatments include medicines or a transfusion of blood products. Medicines also can lower the pressure in your brain, lower blood pressure, prevent spasms of the blood vessels and prevent seizures.

How do you position a stroke patient in an EMT? ›

Keep the head well supported and in good alignment. Place a pillow under the weak arm to support it, followed by another pillow under the weak leg. If the patient is lying on the weak side: Keep the weak arm placed away from the body before turning the patient over.

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